Privacy policy

Looping Home is committed to protecting your privacy. We want to be transparent regarding the data we gather, how we use it and the rights you have to access and manage your data.

We have checked and updated our privacy policy to make sure we comply with the new General Regulation on Data Protection (EU Regulation 2016/679).

Protecting your data and handling it in a transparent way is very important to us. 

Introduction 

This Privacy Policy applies to the processing of personal data of all our users with regard to the products and/or services of Looping Home. In this Privacy Policy we explain how the personal data is processed and for which purposes the data are being processed. By using the products and/or services of Looping Home website you are accepting this Privacy Policy.

We collect personal information about you to provide the services you request, to improve the user’s interaction with Looping Home, and to communicate with you about your orders, shipping information, services, promotions and contests. We try to limit the collected information to support the intended purpose of collection.

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We collect personal information from you in a variety of ways when you interact with Looping Home website. Some examples are when you:

Create an account on the Website;

Make an online purchase from us;

Request customer service or contact us;

Submit a review 

Personal information is information that identifies you or is reasonably linked to you. The personal information we collect include your name, address, phone number, email address, shipping and transaction information such as product name and price.

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We receive and store certain types of information about your use of the Website when you use the Website. Our purpose is to allow the Website to work correctly, to allow us to provide our services, to evaluate use of the Website, for marketing purposes and to personalize and enhance your interaction with Looping Home. Some examples include:

When you purchase products, we collect information about the transaction, such as services details and the date of the purchase/return.

If is necessary to comply with legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

Looping Home uses your personal information and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests, in case the user has explicitly agreed thereto; loss and fraud prevention, public safety and legal functions. Some examples include:

To fulfill your requests for products and services and communicate with you about said requests;

To send you notifications concerning shipment information;

To register your account on the Website;

To administer surveys, contests and promotions;

To provide customer service;

To help us improve and customize the Website;

To send you information about our products, services, promotions and contests 

To protect the security or integrity of the Website and our business.

Looping Home retain your personal informattion only for as long as necessary to provide you with the services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes and to enforce agreements. I generally keep your data for up to 6 years ( as required by Portuguese tax law)

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LOOPING HOME DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES.

We only disclose your personal information with your prior consent or as provided in this Privacy Policy. We may disclose to third parties, certain non-personal usage information regarding the Website. However, in such cases, your usage information is aggregated with the usage data of others and does not identify you individually. Looping Home will normally send data to third parties through secure encrypted channels (HTTPS).

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We may access, preserve and disclose your information in other special circumstances, namely (a) to enforce the Terms of Use; (b) to respond to claims that any content violates the rights of third parties; (c) to protect the safety, property, or other rights of Looping Home, Looping Home customers, associates, or any other person; or (d) where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on the Website. Looping Home may provide your personal information in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.

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If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

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Looping Home takes reasonable steps to keep your personal information accurate and complete. You can access, update and/or remove your personal information, including contact or account information, by accessing Your Account or by sending us an email. If your Information has been communicated to Looping Home by a third party, you can either contact said third party directly or click on the appropriate link at the bottom of the notifications in order to unsubscribe to the service. If your Information has been communicated to Looping Home by a third party, and you wish to remove said information, you may send us an email.

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We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us (newsletters freely subcribed by you), you can change your marketing preferences by clicking on the appropriate link at the bottom of our marketing emails. Please allow sufficient time for your preferences to be processed.

If you no longer want to be part of our website as a custumer user, you can delete your account at any time.

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Securing your information is important to Looping Home. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Website, we cannot and do not guarantee the security of any information you transmit on or through the Website, and you do so at your own risk.

Looping Home accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we can’t see your passwords. We can’t resend forgotten passwords either. We’ll only reset them.

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7. Online Protections

Your account information is protected by the password you use to access your online account. Please keep this password confidential.

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We are committed to protecting children's online privacy. In order to protect the privacy of children, Looping does not knowingly collect personal information from children under the age of 18 without prior parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

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Our Website may contain links to other websites. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

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As a global company, Looping Home may process, store and transfer Personal information through third-party hosting services in the United States and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. Looping Home rely on Privacy Shield as the legal basis for the transfer and requires that all companies protect your personal information, regardless of where it is stored, in accordance with applicable laws.

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Looping Home may change the Privacy Policy from time to time. We will inform you by posting the revised Privacy Policy on the Website. Please check our Privacy Policy periodically for changes. We will post the date the Privacy Policy was last updated at the top of the Privacy Policy. The changes will go into effect on the "Last Updated" date shown in the revised Privacy Policy. By continuing to use the Website, you consent to the revised Privacy Policy.

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For purposes of EU data protection law, I, Ana Paula Gonçalves from Looping Home, am the data controller of your personal information. If you have any questions about this Privacy Policy, please contact us to anavitri2@gmail.com

Alternately, you may write to me at:

Ana Paula Gonçalves

Foros da Fonte Seca, Caixa Postal 638

7170-102 Redondo - Portugal