Privacy policy

Privacy Policy  

Looping Home is committed to protecting your privacy. We want to be transparent regarding the data we gather, how we use it and the rights you have to access and manage your data.
We have checked and updated our privacy policy to make sure we comply with the new General Regulation on Data Protection (EU Regulation 2016/679).
Protecting your data and handling it in a transparent way is very important to us. 


This Privacy Policy applies to the processing of personal data of all our users with regard to the products and/or services of Looping Home. In this Privacy Policy we explain how the personal data is processed and for which purposes the data are being processed. By using the products and/or services of Looping Home website you are accepting this Privacy Policy.

1. Information We Collect
We collect personal information about you to provide the services you request, to improve the user’s interaction with Looping Home, and to communicate with you about your orders, shipping information, services, promotions and contests. We try to limit the collected information to support the intended purpose of collection.
1.1 Personal Information
We collect personal information from you in a variety of ways when you interact with Looping Home website. Some examples are when you:
Create an account on the Website;
Make an online purchase from us;
Request customer service or contact us;
Submit a review 
Personal information is information that identifies you or is reasonably linked to you. The personal information we collect include your name, address, phone number, email address, shipping and transaction information such as product name and price.
1.2 Usage Information
We receive and store certain types of information about your use of the Website when you use the Website. Our purpose is to allow the Website to work correctly, to allow us to provide our services, to evaluate use of the Website, for marketing purposes and to personalize and enhance your interaction with Looping Home. Some examples include:
When you purchase products, we collect information about the transaction, such as services details and the date of the purchase/return.
If is necessary to comply with legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

2. How We Use Your Information
Looping Home uses your personal information and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests, in case the user has explicitly agreed thereto; loss and fraud prevention, public safety and legal functions. Some examples include:
To fulfill your requests for products and services and communicate with you about said requests;
To send you notifications concerning shipment information;
To register your account on the Website;
To administer surveys, contests and promotions;
To provide customer service;
To help us improve and customize the Website;
To send you information about our products, services, promotions and contests 
To protect the security or integrity of the Website and our business.
Looping Home retain your personal informattion only for as long as necessary to provide you with the services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes and to enforce agreements. I generally keep your data for up to 6 years ( as required by Portuguese tax law)
3. How We Disclose Your Information Outside Looping Home
We only disclose your personal information with your prior consent or as provided in this Privacy Policy. We may disclose to third parties, certain non-personal usage information regarding the Website. However, in such cases, your usage information is aggregated with the usage data of others and does not identify you individually. Looping Home will normally send data to third parties through secure encrypted channels (HTTPS).
3.1 Legal Requirements and Protection of Our Company and Others
We may access, preserve and disclose your information in other special circumstances, namely (a) to enforce the Terms of Use; (b) to respond to claims that any content violates the rights of third parties; (c) to protect the safety, property, or other rights of Looping Home, Looping Home customers, associates, or any other person; or (d) where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on the Website. Looping Home may provide your personal information in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.
3.2 Business Transfers
If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
4. How to Access, Update and Remove Your Information
Looping Home takes reasonable steps to keep your personal information accurate and complete. You can access, update and/or remove your personal information, including contact or account information, by accessing Your Account or by sending us an email. If your Information has been communicated to Looping Home by a third party, you can either contact said third party directly or click on the appropriate link at the bottom of the notifications in order to unsubscribe to the service. If your Information has been communicated to Looping Home by a third party, and you wish to remove said information, you may send us an email.
5. Your Choices
We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us (newsletters freely subcribed by you), you can change your marketing preferences by clicking on the appropriate link at the bottom of our marketing emails. Please allow sufficient time for your preferences to be processed.
If you no longer want to be part of our website as a custumer user, you can delete your account at any time.
6. How We Secure Your Information
Securing your information is important to Looping Home. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Website, we cannot and do not guarantee the security of any information you transmit on or through the Website, and you do so at your own risk.
Looping Home accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we can’t see your passwords. We can’t resend forgotten passwords either. We’ll only reset them.
7. Online Protections
Your account information is protected by the password you use to access your online account. Please keep this password confidential.
8. Privacy of Children Online
We are committed to protecting children's online privacy. In order to protect the privacy of children, Looping does not knowingly collect personal information from children under the age of 18 without prior parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
9. Links To Other Websites
Our Website may contain links to other websites. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.
10. International
As a global company, Looping Home may process, store and transfer Personal information through third-party hosting services in the United States and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. Looping Home rely on Privacy Shield as the legal basis for the transfer and requires that all companies protect your personal information, regardless of where it is stored, in accordance with applicable laws.
11. Changes to this Privacy Policy
Looping Home may change the Privacy Policy from time to time. We will inform you by posting the revised Privacy Policy on the Website. Please check our Privacy Policy periodically for changes. We will post the date the Privacy Policy was last updated at the top of the Privacy Policy. The changes will go into effect on the "Last Updated" date shown in the revised Privacy Policy. By continuing to use the Website, you consent to the revised Privacy Policy.
12. Contact Us
For purposes of EU data protection law, I, Ana Paula Gonçalves from Looping Home, am the data controller of your personal information. If you have any questions about this Privacy Policy, please contact us to
Alternately, you may write to me at:
Ana Paula Gonçalves
Foros da Fonte Seca, Caixa Postal 638
7170-102 Redondo - Portugal

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.