Looking to find the perfect gift? Why not let them choose exactly what they want with a gift card for our store!
Estimated shipping times:
Portugal: 1-2 business days
Spain: 2-4 business days
Europe Union: 5-10 business days
Europe: 8-15 business days
United States: 8-20 business days
Canada: 8-20 business days
Australia, New Zealand and Oceania: 15-30 business days
Asia Pacific: 15-30 business days
Latin America and the Caribbean: 20-40 business days (by request - contact us)
We do our best to meet these shipping estimates, but can't guarantee them because the shipping service depends of your national custom and mail. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
- If you are unhappy with your purchase for any reason, please contact us as soon as possible.
- For Returns the buyer must send me a email within 14 days of receiving the item and ship item back within 30 days of delivery
- All refunds will be made upon receiving the item in the same condition it was sent out. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Shipping costs are not refundable, only the item price.
- The buyer is responsible for all costs incurred in returning items for either a refund or an exchange.
- For Cancellations the buyer must send me an email within 2 days informing about the cancellation decision.
The following items can't be returned! Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom and personalised orders
- Items on sale
Ana did a perfect handmade work. And very responsive to my questions, I enjoyed it a lot.Thanks a lot.
The level of the craftsmanship is superb.
It gave our IKEA Pouf a new life.